your hotel ops hub

Online Operations Hub in the palm of your hand. (

A totally unique online and secure information and communications hub that puts you, your HOD’s and every member of your team right at the heart of your business. Because we operate at the cutting edge we’ve wrapped all your key information, communication and reporting functions into one very dynamic web based Ops package. The essential tool kit for every modern progressive GM or Hotel Owner. Once integrated into your business you’ll wonder how you ever managed before.


  • Artistically branded with your artwork.
  • User profile for all staff controlled with multi-level user access rights/access.
  • Management Drop Box capability for storing secure, sharable operational files.
  • Full online Purchase Order system with reporting function with flex email notifications/authorisation.
  • In-built training portal for video and documented content.
  • HOD handover email capability.
  • Staff access for all SOP’s, Rotas, HR info, Job Description and Staff Handbook.
  • Embedded templates for interviews and exit discussions to deliver consistency.
  • Examination software for inducting new staff and testing current staff, with ongoing profile scoring.
  • Online maintenance reporting.
  • Live online Holiday Plan that tracks all leave including sickness and lieu days.
  • Fire testing recording and reporting.
  • Guest complaint logging and reporting.
  • Log live staff performance file notes for future appraisals.
  • Guest Profile reporting.
  • Integrated Caterer and Big Hospitality RRS News Headline feeds.
    Kitchen Fridge Temperature recording and reporting – for 5 Star ‘Scores on
  • the Doors’.
  • Full kitchen HCCAP recording and reporting.
  • Electronic staff signatures on risk assessment documents.
  • Photo galleries for training and development.
  • Full user broadcast – send an update to your entire team.
  • Lost property reporting with photo upload.
  • Daily Embedded GP flash from your kitchen.
  • Embedded forensic dish costing model for your chef.
  • Upload & Embed any Google Doc.
  • Embed Google Calendars e.g. function calendar.
  • Widget to display weekly business volume.
  • Build a live historical commentary on your business conditions.
  • Link to embedded live Excel documents.
  • Embed Youtube or Vimeo video content.
  • Track user access hits.
  • Full group user training.
  • Instant multi-lingual capability. Available in any language.
  • Cloud based. Access your info anywhere.
  • Quick installation and roll out.
  • Ongoing support and development.
  • And anything you’d like us to add!

Just assisting you with the setup of your Hub you’ll discover new levels of efficiency and organisation. You may well already have well established systems for some of the Hotel Hub content demonstrated in the video in which case different modules can be removed or replaced.

For annual pricing call 0800 193 3463 now and ask for John or Chris.

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